Support Services

As a business, you want your deposits submitted on time and with as few adjustments as possible. Our software utilizes a multi factor QA process to effect the best possible data image correction and compliance. On the front end, the system automatically directs the client to the specific elements on the screen that are not in compliance and facilitates the client to decision corrections prior to deposit submission.

So on our clients behalf, we have imbedded an exception management process that uses a combination of technology and human intervention to keep your exceptions to a minimum. The benefit of this process is extremely critical and provides the best opportunity for all items to clear the appropriate certification and compliance checks to process on time, every time. The technology and process are under constant evaluation and frequently adapted to meet CPI’s rigid standard of excellence in the end product, which is to complete the deposit cycle and provide information necessary for our client to perform a peak level.

While CPI’s feature and function list is the most comprehensive in the industry, companies can utilize CPI’s experience and technology to create customized solutions specific to our individual client’s needs. Every client and application has individual cultural, technological, operations and process characteristics. Some solutions require customized business rules at the application or back office level. Others require more expansive procedural policies or integration level customization. Our consulting services and internal software design and development experience are paired with a collaborative approach where radical ideas and experience create suggestions and solutions. Ultimately we deliver world-class results within reasonable timeframes on behalf of our clients.

Regardless of the industry, any volume check deposit application is faced with the burden of managing return items. In most environments, this process is manual. So returned check can appear days after original presentment, have to be processed and decisioned by an individual and re-presented, sent to collection or just abandoned. In the case of Check cashing, guarantee partners and clients want immediate feedback and access to returns management to limit the potential for recurring fraud and achieve higher collection percentages by having immediate electronic notification of returned items. Once CPI has interfaced to a clients primary bank for settlement, a returns file can be electronically fed to CPI on a daily basis so item decisioning by all parties is as efficient as possible. This service is written into both Clear Payments API platforms and operates transparent within the same reporting module of the system.

Choosing the right technology includes choosing one that can get you to the finish line on time, on budget, and on the mark. Beyond the technology, you need a partner with a focus on integrating to your technology quickly, with minimal resource utilization and minimal disruption to your operations.

Clear Payments delivers on this requirement, first by building our technology in anticipation of integration across a broad spectrum of complimenting RDC and payment related products.

We provide two variations to our API provide greater functionality depending on your industry and needs. “Clear ECD” is utilized by corporate and software integrators for traditional RDC application. The second, “Clear Deposit”, offers you a unique competitive implementation advantage and was developed specifically for the underserved industry in conjunction with CHEXAR. The combined API is offers full cycle integration without the complexity of interfacing numerous technologies and numerous providers with global functionality targeted at prepaid card programs, financial service organizations and banks to manage the entire check cashing cycle

We complement our technology platform with a competent and supportive project management team that is laser-focused on both technical and non-technical requirements and managed by professionals who have past experience delivering full cycle integration and operational implementation. Whether your project requires integration to your technology, to your bank, to CHEXAR, or to your operations, Clear Payments will assure your success before, during and after your implementation.